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My player isn't working!
There are a number of potential problems. Here's a checklist:
• Confirm that the MP3 is loaded to your player. Your player should have a command like "play file," "open file" or something similar. If you don't see an option to load the song, right-click on the MP3 player and the pop-up window should have it.
• If the MP3 you loaded still isn't playing, make sure you clicked the Play button on your player.
• Check your computer's volume settings. Make sure they are not on mute or turned down.
• Check the volume settings on your speakers as well.
• Check the speaker cables.
• Are you able to play other sounds? If you can't play other MP3s but you have sound, download another player and try to load the MP3 again.
• After you have tried everything, try restarting your computer -- it's possible your settings have not been updated.
Still having trouble?
With all the players, browsers and versions that exist, it's impossible to diagnose every issue. If you're still having problems, go to the player's company web site, which should offer more specific help and contact information. There should be a direct link somewhere on your player's interface.
